Q1. What are your terms of packing?
A: Generally, we pack our goods in cartons with strong pallets. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What are your terms of payment?
A: In normal, T/T 30% as deposit, and 70% against BL copy by email. We’ll show you the photos of the products and packages before you pay the balance. 100 % TT also accepted. After several cooperations,OA,OD are also acceptable. For the first time, massive order LC at sight, time LC also accepted.
Q3. What are your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU. DDP.
Q4. How about your delivery time?
A: Generally, if normal orders, it will take 7-15 workdays after receiving your advance payment, if sample orders, it will take 1-3 workdays. The specific delivery time depends on the items and the quantity of your order. If it is in stock,we can make immediate delivery on the same day.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
Q6. What is your sample policy?
A: You just bear the freight of sample, we can offer the sample FREE.
Q7. Do you test all your goods before delivery?
A: Yes, we have a 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from in the world.
Q9:How about after-sales service？
A: There is no reason to return or replace the goods within 7 days after you receive the goods. There is no reason for bulk goods within 30 days. If you have any questions within 1 year, you can contact us. We have a professional after-sales team and service personnel.
Q10.We don’t want to be used by others. Will you keep it secret?
A: Yes, we will strictly abide by the confidentiality agreement. We will not show our customers’ samples and equipment without their permission. We have a professional team and don’t have to worry about this problem.